Excellent friendly service! The crew here went out of their way to get me back on the road quickly! So grateful.
such good customer service. had a minor problem with my car and got it fixed in a timely and professional manner. highly recommend and will 100% be back for any auto repairs.
We where in Champaign today. My Sons front undercarriage broke was dragging. Managed to get over to CarX. And before you know it back to shopping. Awesome quick fix. Didn't charge us a fortune. Super nice people. Thank you
Great experience when I came in to get my struts replaced. Justin at the front was extremely helpful and the technician brought me out to the shop to explain what needed to be done. Good customer service all the way around.
I visited the facility couple of times, the manager Stephanie is has an amazing personality. She is very friendly and does care about her clients. Her PR skills are top notch. She communicates with her clients very positively and delivers an A+ service to them every time.
These folks on Bradley in Champaign are awesome. They took my car just before close one day because I had a tire problem. They fixed it, gave me some good advice for the future, and then didnât charge me because they felt it was so minor. Good people, very communicative.
TLDR: Everytime I've come here, the staff has been extremely professional and accommodating.This is actually my second review because they consistently do such good work. When I came in for an appointment for an oil change and tire rotation this morning the staff was friendly and welcoming as usual. After a little while a technician came and asked to show me something. He brought me into the shop and showed me that my break pads were worn. I'm not a car person and it must have been obvious because he kindly pointed out where I should look to see the wear. The technician recommended new break pads and discussed it with Cory who walked me through what what would be involved in the repair. I believe they were short staffed today, so I was surprised to hear they could do the work same day!Everytime I'm here, the staff is kind, friendly, knowledgeable and patient with my lack of auto-expertise... I would give additional stars if I could.
I had a rattling noise under my vehicle. I own a Saturn. No Saturn dealerships in the area. Stopped here hoping they could take a look and figure out what was wrong and direct me on how to get it fixed. Not only did they take it in immediately to look, I was shown what was wrong and told different options for the fix. They took care of the problem that day.I was so pleased with the service I was given that I will be switching to them for my oil changes and any future maintenance needed on my vehicle.Thank you Car-X and the man that helped me a week ago.
Attention to details, informative, friendly and overall very professional. These guys earned my trust and D provided excellent service. Wouldnât take my vehicles anywhere else - definitely a 5 star service
Excellent, efficient service. Were able to fit me in on short notice. Good people, thanks
Great location to do business with! S/o to J for being respectful and very fast at accessing my car issues. I walked in nervous not knowing if the problem would be resolved but walked out highly satisfied and blessed. Continue the amazing work guys!
Quick, Professional, Kind, and Attentive. I was pleasantly surprised by their focus to provide me with the best service. I will definitely be using them in the future when it comes to my car again. Thumbs up!
After having my appointment canceled at another tire shop, stopped in here to see if they could get me in to fix my tire. They were able to get me in and fix the leaking tire. They were wonderful, understanding and most helpful in explaining process!!! Great price as well.
This is my favorite auto repair shop in the area. The staff are so professional, committed, honest and friendly. I do recommend Car-X Tire & Auto for mostly auto repairs, please keep doing this great job!
Went there to get light bulb in front replaced. Guy started to get to it, light came on, replaced rubber seal, no charge. Great service. Will come back and will recommend highly!
I had to get new tires quickly before an upcoming trip. I called and spoke to Cory who was very helpful and patient with my questions about tire sizes and ordering. I ordered from Tire Rack and had them shipped to CarX. They were able to squeeze in installation before my trip and were very expedient and helpful despite being short staffed! I would absolutely use them again for tires and I will definitely try them out for my next oil change!
I have primarily used the Car-X facility on Bradley Ave in Champaign. I have gravitated to Car-X over the years for oil changes as they do a really good job at a reasonable price. I also appreciate that they check other fluids and top off as necessary, one less car-related item to think about!
Byron takes great care of my Benz so well. This is my new local place for brakes, tires, and more. Thanks for being there when I need ya!
200 miles from home after a week long vacation and got a flat. Called at 3pm on a Friday in desperate need for tires and installation so we could continue home without another night on the road. After rolling in on our donut spare, the team was able to fix us up with four new tires and installation in about 50 minutes. 10 minutes from closing time. Not only that, they surprised us with over $100 off the original estimate. Who doesnât like that kind of surprise?? Friendly, courteous, and got the job done just as they said they would! Thatâs what I call service! A huge thank you from our family to the staff here! You guys rock! Keep up the great work!
I donât leave reviews but I have to share the great experience and service we received by this Car-X.Champagne was a stop in our route from Minnesota to Atlanta and just needed some quick maintenance along the way just to be safe. Robert M found a couple of major issues, showed them to us personally and thoroughly walked us thru several options. Decades of hands on knowledge delivered without an ounce of pushiness! He went above and beyond to help another mechanic work on our car, while seamlessly managing the front, so we could get back on the road quickly. We were grateful to stumble on this place. I would love to have this exact operation with a âRobertâ back home in the Twin Cities!
I am from out of town and ended up with a flat tire in a Champaign yesterday. I will not name the first repair shop that I visited nearby that was extremely rude. I was using the phone and called CarX and spoke with Robert. I'm glad I did. He is knowledgeable, understanding and was able to provide solution options. They were able to get a tire from their local warehouse and install on the vehicle. He had me going in a little over 1 hour with no appointment. He did it all with a smile.His team seemed just as strong! I highly recommend them to anybody local or needing assistance when traveling. Thanks for making a bad day, better!
The service at this store has been consistently good with decent price and reasonable speed for many years. Especially Robert M is very trustworthy since he helps me to choose things for my vehicles as he would do for his own car by considering prices and function for each items
Very nice. Closed in 5 minutes and Matt said he would try and help me out anyways. Thanks you guys got my car bk on the road will use again.
Shopped around all morning and Car X gave me the best deal, without sacrificing service. Very friendly and honest people.
I couldn't believe that we were able to get two cars through, each with an oil change, one with new wipers, another with new head light - new to their system - all in under an hour. For their convenience, they are also able to do everything but the electrical system. We just moved to town and are super glad we found our new mechanic!
I was there for a quick check. I hit something at night when I cross a parking lot and after that the bottom cover was broken and touch the ground. I hope it can be a quick fix and I need hit the road that day. I walked in the store and they told me they have full schedule. But the guy at the front willing to help with out fit me in the schedule. It's done in ten minutes. Fixed and quickly. I can now hit the road. Highly recommend this store and definitely come back for an oil change in the future.
It's a very busy place, so be prepared to wait when you get in. especially if it's an emergency visit like a hole in the tire. They do excellent work and I recommend them. Just block out a portion of your day.
Great service!!! They do tire rotations and oil changes super quick, plus their service is outstanding. Been a Car X customer for 4 years, saved hundreds on repairs by trusting the people here.
These guys were amazing. They didn't have my size tire, but they rushed it over from another store to make sure I could leave for my trip on time, and when the tow truck ripped my front bumper off, they secured it back on for me. Great service all around. I won't get a tire anywhere else in town
I brought my car in for a second opinion. I called in the evening before to tell them the problems I was having and the gentleman I spoke with was extremely nice and made me feel more comfortable with trusting them to give me an honest diagnosis. When I got there, Jeremy was there and was so kind and knowledgeable. He thoroughly explained everything on my estimate report and made it easy for me (with no car repair experience) to understand. I didn't leave the car for repairs because of the extremities and how much it would cost but my experience was great and would definitely come back for more minor repairs because I appreciate great service.
Dave the manager was quick and friendly.
