Rob is a stand-up guy. Has helped me out with numerous problems with my car during my time on campus and he has always been genuine and trustworthy. If you donât know anything about cars like me, Rob is your man!
Service was fast and reasonably priced. My one point of complaint would be the rude demeanor of the guy behind the desk. If it had just been once, I could have chalked it up to a bad day, but he was consistently gruff and dismissive with me and other customers both times I was in there. Not a huge deal, but it did sour the experience somewhat.
The staff at this Car-X was super helpful and efficient. I had an issue with the TPMS system, and they were able to offer a solution and fix it in about an hour on a Saturday afternoon. So grateful for their service.
This place was fantastic!Rob helped us out and it was 5:30 on a Saturday. They stayed to fix the hole in my tire in under 30 minutes. I highly recommend coming here for any of your automotive needs. Friendly quality service!
The service men were very experienced and professional. Don, the manager, was extremely diligent in finding what I needed, and even assisted the servicemen when necessary. Dan, the man that serviced my truck makes it hard to ever go anywhere else. He is extremely knowledgeable and also very professional. These two men should be commended for their customer service. I sat in the waiting room and watched how detailed they are with every customer. Its hard to find men like this to represent your company. You are blessed to have them. I will never go anywhere else to have work done on my truck. They should both be highly considered for promotions.
Their customer service is amazing. Dan listened to all my concerns and did a thorough inspection to be sure I could understand all that is happening to my car. I also really appreciated them being so understanding of my non verbal autistic son in their waiting room. They are good trustworthy people!
This place is so great! I have a nail in my tire and need to patch it. No appointment needed, just walk in and theyâll get the work done. The guy named James is so kind that he patched it for free and also get me a quote for tire replacement.
Don and James saved the day, in record time! My wife and I and our 4 kids were in town from the Chicago suburbs to tour the university. On our way out the alternator died on our Acadia. They stayed until they were able to replace it. Don was managing the front desk but still managed to help James get a head start on the work so we wouldn't be stuck there another night. And a fair price compared to Midas. Thanks guys!
The service was great and the staff was very friendly. I really appreciated the cost up front and no hidden costs. I would highly recommend them for getting tires and also suggest the warranty especially if you travel on campus with your car. I always seem to pick up a nail a couple times a year, so the warranty has saved me so much over time.
Chad and the crew have been top notch servicing my vehicle. He is upfront about whatever service my vehicle need(s). Always willing to work you to keep your vehicle operating safe. They definitely value your safety and well being. Thanks guys!
super super friendly and professional!I got a nail in my tire and the pressure went down to 4. When I arrived the receptionist told me that there are several tires ahead of me, and that I could not get it down today. I could not risk to drive home with a pressure of 4.However, the repair guy was super nice. He took the nail out, patched my tire and didnât charge me a dollar, because âit only took him some minutesâ.I would definitely recommend and go to this place for any car issues!
I had a strange rattling coming from my car and only had a small time frame to get it checked out. Chad from Car-X managed to squeeze me in and take a look at my car. My heat shield was loose and needed to be re-screwed on. Chad was amazing to work with and helped me out in a timely fashion! I had a great experience and I highly recommend Car-X!
Such a great experience with this company! I recently spun out on the highway due to black ice and just wanted to make sure my car was working okay. They checked my car to make sure it did not have any major issues, which immediately provided me with a sense of relief. Great service in a timely manner - thank you Car-X for going above and beyond!
Chad was very helpful! I just moved to the area, so I was kind of dreading finding a new service place, but my mind was put at ease today when I got an oil change. I was also having some issues with my headlights, and Chad recommended a solution for me and it's all good now. Highly recommend them.
Walked in and immediately greeted. Chad helped me out with my head light. Super great guy. In and out less than 30 minutes. Great service
I was stranded over the weekend traveling from Michigan to Texas with 5 kids by myself. Chad at Car-X was as helpful and kind as I could have possibly hoped for. He even stayed open a little late to make sure my car was finished and I could keep heading out of town. The work was well done and my time hanging out in the lobby was very pleasant. Thank you so much for your kindness and hard work!
Great place! Got me in and out quickly. Even sent a technician to get the part they needed so I didnât have to wait on a delivery. Store manager so friendly and professional. Store was clean and everyone wore masks. Definitely would recommend
Excellent service! Reattached the center heat shield on our Honda Pilot. It was a minor (but important) repair that other places we called didn't seem interested in doing at all, but these guys did it quickly and inexpensively. Highly recommend this place.
Daniel was very helpful! The service was professional, prompt, and very informative. Iâve never had a better experience at any car shop! Damien was very helpful asl well. Great service and great people 5/5 stars.
I came in on Monday March 23rd and the three gentlemen working were extremely professional and knowledgeable. They diagnosed my problem, had me a quote within 5 minutes and then had a new alternator installed within 45 minutes and made sure it was working properly before they let me leave. I'm going back to this location next week to have my brakes done! This is my new repair shop!
The service at this location was unprecedented. AMAZING. The guy with the big beard was so incredibly helpful and nice. Will definitely be coming back for all my car needs.
Came in for a check engine light and a few other things, they never sold me anything I didn't need. They are all really down to earth guys and always greet you with a smile.Daniel and his crew went above and beyond to make sure I was set, and their shuttle service driver was nice and prompt.It's hard finding mechanics you can fully trust these days, This is definitely my go to shop for anything, even though there are closer shops by me, I rather drive here for my future car needs.
Incredible service! Bobby is seriously the best. Fixed a problem with my tires that three different auto shops could not find. Iâll absolutely be going here from now on!
Daniel Nasser your the best.and I love to go car x on university. Cuz everyone so nice there. And Daniel I want you be a Manager all the time for that store. I love you guys
I needed to fill my tires with air and didn't have a pressure gauge, but I took my car over to Car-X and they were able to help me immediately, free of charge. Super friendly and helpful! Definitely would recommend!
Ok so I had a blowout about two miles out of Champaign and little did i know i was about to see an angel. AAA told me my tow was an hour away. 30 minutes later, DeAnne towed me and my traveling companion to CarX. This was the best towing experience i ever had. She was so friendly and personable. My tire popped and i thought i was going to die for a full second. My adrenaline had spiked and DeAnne carried me down from my unstable high with her angel wings. Then she dropped us off at taco bell to live mas and hot dang that was a good breakfast crunchwrap, thanks DeAnn!!!!
