meghan fors
17:42 24 Sep 24
Came in for two tire replacements after having been told by a few other shops that I NEED to replace them and shouldnât be driving on them. William & Adrian greeted me and explained the options of tires I could buy, quoted my pricing, and insisted they could likely complete the job on the spot. Adrian went to check my tread and turns out - I donât need to replace them yet! Very impressed that they didnât try to just âmake a saleâ like I feel most places do. They even checked my current tires and sealed them so that the air would last longer between fills. These guys are the best!! Highly recommend.
Alma Nieto
20:24 19 Aug 24
Awesome experience being the 1st time being here. I ordered tires online had them delivered here and made the appt to come in. There was in an issue with 3rd party scheduling but William at the front desk was able to handle it and take care of the issue and still take my car in and get my tires and alignment done . Thank you for not having me have to come all the way back another day! Awesome service over all!
dominic calabrese
21:27 18 Feb 24
I am delighted to give Mr. William Groberski and his outstanding team at the Car X location at 1108 E. Oakton in Des Plaines, IL another glowing review for repairing my car this past week. They get the highest possible rating from me!I had a rather complicated problem with sensors that affected the check engine sign and caused the alarm bell to go off. William worked tirelessly and I mean tirelessly to correct the problem. He even had his guys drive my car at various speeds to make sure that the sensors and computer system were in sync. He could explain it far better than I can but the most important thing is my car is running again! It is a great feeling and William and his guys made it happen! I can always count on them for excellent service! I wouldn't bring my car anywhere else! I can't say thank you enough!!!
Blaze Ezlakowski
21:08 16 Jan 24
Came in for an oil change. William was very friendly over the phone and in-person, and checked my brakes, engine codes, etc, for free at the end. The total for the oil change ended up being ~$45, very affordable.
Paul Messina
13:15 22 Sep 23
I brought my car in for brakes. William was friendly, helpful and honest. He explained everything in detail and gave me options. He also helped me out with discounts and coupons so I could get the best price. Extremely happy with Car-X. I highly recommend them. My wife will be bringing her car to them as well.
Adrienne Balow
20:03 17 Aug 23
CarX is fabulous! They have been great fixing our cars. Excellent communication and very trustworthy! I highly recommend this shop. William and Michael will take great care of you.
Jonah Swenson
22:14 25 Jul 23
Got a free first inspection that I was able to schedule in a very short amount of time with Michael. Great service, friendly staff, and very responsive communication. Great first experience for me working with a mechanic. Would recommend!
Sarah J
00:32 17 Sep 22
100/100! I blew a brake line and my regular mechanic wouldn't touch it because my car is older and has some rust. Car-X took me in the next day and had it fixed a day later. Asked them to do an oil change and tune up at the same time since they had it in already, and I could not be more thrilled. Jeff and Tony were great--they kept me posted, did a general check to let me know what I have to keep an eye on, and were super pleasant and helpful both in person and over the phone. I don't trust anyone with my jeep easily, but I would not hesitate to bring it here again. I absolutely plan on making this my preferred, go-to mechanic as they just feel trustworthy. I was stranded and panicking when my brakes went out, and Car-X was right there ready to help!
Drastic Dreads
19:11 12 Sep 22
This is the best place Iâve found to get all your car repair need done, and done right!!! Iâve been with Car X for three years. All my cars have been fixed RIGHT THE FIRST TIME, all the time. Inexpensive and I love it ask for Les or Danâ¦
Jennifer B
19:09 20 Aug 22
My car broke down and after hours Had no idea what was wrong with my car. Jeff and Tony were absolutely amazing. They made sure I understood what was going on and what my options were. They even gave me the time to completely melt down and regroup. These are two people who truly care about not only the job but the people. Can't get this supreme level of customer service in most places. Thank you guys so much for everything.
Larry Lenza
15:25 07 Jun 22
Battery light went on on my dash, Friday afternoon. I wanted to act fast in case it was the alternator (which it turned out to be), stopped at two other local shops, totally unhelpful, "come back later", "we can't diagnose now", "we'll be back on Monday and look at it then". Pulled into this place, just before closing and within minutes had it diagnosed, I was presented with a professional estimate (which matched what the repair turned out to be, and at the industry standard rate and included warrantee), a plan to get it done and have me on the road early next day. I added on an oil change, they threw in a special discount (!), and all the while the most polite and respectful customer service. I am really happy to have found this place nearby and will use them for any other service I need. Thank you.
Kaitlin Mangan
15:57 31 May 22
Great experience, everyone was awesome. I always hate getting my car worked on as a girl who does not know much about cars, however, Tony explained everything to me step by step and was very thorough about what needed to be done. Will definitely be coming back here anytime I need work done on my car.
Hanna Udischas
15:56 16 Mar 22
Demetri and Tony helped me out after I had a flat tire. They were both incredibly friendly, forthcoming with what they were replacing, and very accommodating. They are both knowledgeable in their craft and provided excellent service. I was highly satisfied with their work and was able to quickly get back on the road. Thanks guys!
