The guys are so professional and courteous. Thank you guys for taking care of my car!!!
Service is always great!they treat you like family!!!Gary always take care of my car he the best!!!
Services was great I just had one problem didnât like how he install TPS on my tires. Other was very pleased with my experience with Carx.
Had my oil changed today. Made an appointment same day and was in and out. Spoke with a Gray and he was very nice and knowledgeable. Told me all things i needed to know about my vehicle. Wasnât pushy about what i needed to get done and always helped me prioritize my list so i can get things done.
Karlen was friendly and fun to talk to, as well as informative. The young man who worked on my car was very thorough.
THEY ARE HEAVEN SENT! I was on my way to Florida to aid and assist with Hurricane Ian. While driving on I65, I heard a rumbling sound and my car started veering off to the right. Now, since Iâm a female it freaked me out so I called several shops and no go they were all booked. Finally, I saw a Car-X in my google search and called them. Chad picked up the phone heard my dilemma and said come on we will help you out. Long story short my caliber was damaged I needed front brakes and rotors⦠I was back on the road in no time and they had all the parts delivered under 15 minutes unbelievable. These guys are awesome skilled and entertaining! Love you Car-X
It was amazing. They told us with good approximate time for my brake rotor fix and fixed within the day. And the car is great now after the service. Plus the manager Karlen Carl is a fantastic guy. Very kind and gave detailed explanations!
Vic was very professional and friendly and most of all honest !
They were really helpful about telling me what I needed to get my car running smoothly they also had great customer service.
These guys are great at what they do I can trust them to he honest and fair.
I have to tell this call I had with the Lansing location. The gentleman really did his job and helped me locate the right tire for my car. Unlike the Homewood location. That stores worker basically told me they don't carry the tire I'm looking for. I asked his 3 times during that call. He assured me NOPE we don't carry that tire (Firestone originalmanufacturertire for that car). I then proceeded to call the Lansing location to see if he we right...WRONG...Lansing looked it up and found the tire. Wow....such a shame...I have had other tires installed at the homewood location since I live in neighboring city.....Won't be going back. Lansing can get my business from now on. Thanks to the handy helper.
The manager was professional and courteous.
Fantastic service never dissatisfied always on top of things VICK is the man!!!!!! Highly recommend service at carx!! Keep up the good work VICK AND COMPANY!!!!
Theee most amazing group of people. Their customer service is so inviting you don't care of you have to wait (I was in and out). I won't go anywhere else for my car care needs.
Polite employees and fast wait time. Always take my car here and have never had a problem. Highly recommended!
I really appreciate the guys here, it's good to know that there's still honest businesses out there. My car was giving me problems while I was driving. I called Car-X panicked, because I thought my car was going to give out in traffic. I spoke with Sid, and he calmly helped me make it to the shop. Because I know NOTHING about cars, he could've easily taken advantage of me. But he was honest enough to inform me that it was simply a battery, and on top of that, he was kind enough to find a coupon for me! Thanks Sid for excellent customer service, I will definitely be back!Jeanette L.
This place is my go to for getting my car maintenance. My family and I have been coming here for years, but stopped once it was temporarily closed. I was wheeled back in after I made a phone call to see if the establishment was open again. To my surprise, there was new staff and management. The new staff is more knowledgeable, friendly, and efficient! Jacob took great care of my car and has great customer service. He is the best! If you are looking for a honest repair shop and will do the job this is the place to go!
Carx salesperson/ tech. Earnie provided excellent customer service today. I always have taken my car there for oil changes because, I trust the service car x provides. I had a situation with my car dealership, where I probably would had to spend more money for an issue that wasnât a problem. Car-x made my day by relieving the stress.
I had a flat tire and I was turned away by pep boys and even Firestone (which both are located literally feet away from each other) and I had my spare on me I just needed it put on I was running late for work. I pulled in after these guys had just closed up and they fixed my tire and didnât even charge me. Great crew and stand up guys , highly recommend!!!! Thank you!
Brian and the staff were kind, honest and fast when working on my Audi Q7. I was concerned about a sound coming from the engine and an oil change was all I needed after their diagnosis. I know nothing about cars and they easily could have upcharged me into paying more for services I didn't need. Highly recommend going here if you want quality and cost effective service.
Thanks Ralph and the team. They are honest, friendly and dependable. I went in for an estimate and before that I took it to the dealer and the price was that they gave me over $2000. And Ralph in the team looked at my car I didnât tell him that I went to the dealer, they thought it would be about $1500 so I took my car in and was willing to pay the $1500 but what could I do, believe God would provide. I didnât know at the time be did a further investigation and found out I only needed $525 with tax. Hallelujah! Honest Mechanics rare to find! Thanks you, Thanks you, Thanks you! I would recommend everyone go to Car X in Lansing Illinois.
