A fantastic repair shop for all my auto needs. Iâve been coming over 20 years. Nelson the manager is incredibly knowledgeable and totally trustworthy. Iâve always been completely satisfied with the work and was always confident that they did the work that was needed, without unnecessary additional work.
I unfortunately had a lot of issues with a recent purchase of a car from Carvana. This car was purchased for a new job so I needed service quick. Everyone at Car-X listened to my concerns and took action immediately. Carvana used a third party insurance company that wasnât willing to help. I didnât want to pay for issues that were already with the car prior to me leaving the lot. Sam from Car-X took car of dealing with all of the insurance issues for me. Besides taking care of my insurance issues, they took care of a wide range of mechanical issues in just one day. Great customer service, knowledgeable, and passionate people. My car will be there again, just hopefully not too soon :).
I love them. I moved out of state 5 yrs ago. Happen to be visiting home for a family emergency. Had tire issues while on the road there, and they squeezed me in during their busiest hour to check out my car. The only people I trust with my car, since I've been going to them for years. Sorry that I didn't get to see Nelson though 😞
Weâre a heating and cooling company and had one of our service van tires go flat due to a screw in it. These guys were very helpful, friendly and professional in assisting us with our issue. They had to move some stuff around to fit us but they got it done. Special thanks to Noah!
I highly recommend car x. Was in and out in under 15 minutes. They patched up my tire and gave me a quote for a new tire if need be. The manager was friendly and professional.
Came in for an emergency oil change on a Monday morning with my Forester. First time she was out of the dealer for service and my was I nervous. I knew my dad had used these guys for his Forester years ago so I took a chance. My car was done and fit for driving in TWENTY FIVE MINUTES and was told she looked beautiful underneath. Couldn't say better things about the service here. He even said hey to my dad🥰
Was just helped with oil and a weird tire pressure issue by Noah- Guy was super easy to work with and really made the process easy- I walked around to find some food during the work but he was awesome and said they had coffee and espresso. Iâd recommend this location thanks to the staff!
Hands down this is the only place we bring our cars for any car maintenance. We've been coming here for over 15 years and continuously get the best service, competitive prices and sound advice. We send all our friends and family.
If youâre looking for a reliable, honest mechanic, and that gets the job done correct the first time these are your guys. They are always thorough and very polite. I would highly recommend them to family and friends.
I just love this place. I've brought my car here twice in the past 18 months or so, and every time, the service is absolutely great! Sam and Nelson take good care of me! They fully explain everything that's wrong, in a way I can understand. The prices aren't too bad either. Highly recommend!
Eli is the only mechanic that I trust. He is very honest in price and work ethic. I have been coming to him for over four years , and the service is always excellent. I had issue with my tires , and even though they had no tire at the shop , he went above and beyond to get me brand new tires the next day. Moreover , his oil change service is always fast .
This is my go-to spot for auto repairs. I've experienced nothing but exemplary service at this location. The manager, Sam, was patient and courteous, taking the time to go over the different payment options available. These payment options saved my truck and, possibly, my life. The technician, Eli, was also thorough when explaining how to care for my engine after the repair. Overall, every experience has been lasting.
In late night, my vehicle popped a tire and next day searching for a tire shop at 7am, i called by 730am and the tech was like "Come in and will check it out ", went in and the tech guy looked at my tire, saw that they didn't have my tire in stock and put my spare tire, all within 20 mins. Tech guy was nice, helpful and generous. Thanks bro, i appreciate your help. Was able to get home, since I wasn't from the area. Big thanks! ✌️ Grand Cherokee
They are always straight up and give me a fair price the service is wonderful Nelson has always gone above and beyond for me
This place was MORE than accommodating and timely with my SUV. I got my catalytic converters stolen from me. Started my car this morning and was greeted with the exploding sound of raw engine. I just knew immediately that I had gotten GOT.I called these guys right away because they are right around the corner from me. (The less distance to drive this sound the better) I brought my car right in and they got it up on the lift within 15min and showed me what I aleeady knew. 🤬 We agreed to move forward with the repair and I had my keys and car back 3 hours later. Much appreciated. These guys are honest about pricing and gave good feedback on any questions I had. Highly recommend.
In late night, my vehicle popped a tire and next day searching for a tire shop at 7am, i called by 730am and the tech was like "Come in and will check it out ", went in and the tech guy looked at my tire, saw that they didn't have my tire in stock and put my spare tire, all withing 20 mins. Tech guy was nice, helpful and generous. Thanks bro, i appreciate your help. Was able to get home, since I wasn't from area. Big thanks! ✌️ Grand Cherokee
Great people, good prices. Reliable work. Been coming here since I was 16 with my first car and now 38 with my new one.
They always fit me in without an appointment, they are fast and great customer service.
Had such a wonderful experience here! Jesse Santiago was beyond amazing with his customer service. He was balancing answering the phone, greeting everyone with a smile and handling all appointments! Great people here.
Best tire change experience in recent memory. This car x fulfills Tire Rack and Simple Tire orders. I dropped off a truck at 8am and picked up 3 hours later, in and out, no waiting whatsoever. Don't waste your time at a Discount Tire location
I was treated so good by Nelson and his team. Car repairs give me anxiety but I had little when I went to CarX off Irving. 10/10. Thank you for making my experience so nice.
Excellent place with people who truly care. Nelson and Carlos are understanding, friendly, and knowledgeable. I will recommend this place to everyone.
They are always super nice & make you feel special. And...they are so good at what they do!
I've had, most recently, quick and excellent service for my oil change and tire rotation. Thanks Car-X. I have also had other services including brake pads and rotors replaced. They always do a consistently good job and the prices are very reasonable vs other car maintenance and repair businesses. I'd recommend Car-X on Irving Park Rd in Chicago to anyone.
Huge shout out to Jessie. My catalytic converter was stolen off my prius yesterday, Jessie was so kind to me. He got me a Bottled water, kept me company showing me pictures of his adorable 3yr old son and lovely fiancee and tried his best to help me on the price to make what was a very upsetting ordeal sting a little less. I was so happy with his professionalism and sincerity I came back the very next day so he could help me with more much needed maintenance to my car. 10/10 I would visit again just from this experience.
Nelson Cabrera is a very good shop manager so are the mechanics who worked with him.
Iâve been going to this location for the past 5 years and Nelson & Team have been great. Awesome service, honest feedback and they treat everyone like family. They do amazing work and go over and beyond. Thank you Nelson and Team for being one of the few places that people can trust.
Nelson & crew are the very best every time!!I would never trust my 15 year old Hyundai to anyone else!! Go see Nelson & Carlos!!Once again, Hyundai now 17 & I'm 5 years under Nelson's care, the staff continues to amaze me. Trust & respect. Goes both ways & I am never ever disappointed with these guys!That's why they're always busy! Heres to you Nelson!!
Iâve been going to the Irving Park location for years and trust Nelson and his crew to fix my car at a fair competitive price. They recently left the garage open a few minutes late waiting for the tow truck to drop off my momâs car. I ended up getting 4 tires. I know the places are endless to get this service done, but I know without a doubt that I can trust them to fix my car issues. They are good people.
