Tim, Jack, Ben and unsure of other worker's name helped me with my car today which had damage from someone rear-ended my car. They went out of their way to work on it and help get it straightened out as much as possible. My car is 20 years old and always runs good because of the care they put into it over the 20 years I've owned it.Thanks CarX for being such good mechanics! Shout out to Jack, who has done a lot of work on it but they ALL jump in to help or figure out things with it which is so great to see and you get all of their expertise! Thanks!
It's nice having a reliable place to take my car and my son's car. It's not super small or really big, so I don't have to worry about getting scammed or overpaying for service. The wait time is never too long.
Amazing job by amazing people been taking my saturn to them for years it only lasted this long bc of these guys, they know what theyâre doing and i highly recommend them
got my chrysler done the same day i drop it off, my grandpa always goes through tim and loves his proffesionalism & work.
Tim went over and beyond for me. Just wanted to thank him. What an asset Tim is to car X. I am not the type of person to give reviews, but Tim deserves this one. Thanks again
Wow! I had a broken exhaust hanger on my Honda. This hanger suppprted my converter and my intermediate muffler. It definatey need a welding job. I stopped by at 10:00 and they got my car right in. They told me it would be ready by 1:00 and it was ready at 12:00.I was fully expecting to pay $100 -$150. The charge was $30. Very happy customer!! Thank you staff at Car X Alexandria!
I would like to write this review because I had such an awesome experience at Car-X Tire and Auto. I went in and met with Jack who was straight forward from the get go. I took my truck to get it looked at for gas leaking and they ended up calling me to inform me that my fuel pump needed to be replaced.They had me swing by to show me the issue and I am glad they did When I came by, Ben showed me the main issue and explained that the tubes would need to be replaced. They were very honest and at no point in time did they ever try to up sell me.I also met Tim the manager who was very helpful and explained all of the issues. They fixed the truck without any problems and had me back on the road within a reasonable amount of time. He was also very personable and you could tell he holds his team to high standards of professionalism and honesty.I'm a customer for life. Thanks Gentlemen!!!CodyRetired Disabled Army Veteran
This business is rated (5 Stars) regarding âexcellence in serviceâThe counter Intake staff, Jack, represents the perfect hire for any business. Tremendous attitude & attention towards each customer.CAR X Tire & Auto of 6901 Alexandria Pike in Alexandria KY is ânumber 1 in QUALITY of SERVICEâ
They took my car right in and kept me updated. Just confirmed what the issue was and fixed it while I waited. The price was reasonable.
Jack and his Team provide exceptional service with no BS or "gotcha" markup costs. Given my recent experience, this shop is my go-to for all brake work. Honesty and quality are rare today. This Car-X location has both!
I was visiting from out of town (New York) when I had some car trouble, they were able to get my right in and fix the issue within a couple hours. Excellent customer service!
These guys are honest mechanics and shoot'cha straight. Better than most garages in the area.
Went above and beyond and repaired a loose exhaust pipe without being instructed to do so. Thank You, my truck sounds great!
Jack and Ben are by far great guys. I always take my vehicles there and never have had any after issues. Always fairly priced. I would not go anywhere else.
Tim and Derrek were great!! I recently bought a Jeep that had an issue with the muffler. After their careful inspection, they were able to weld it, which saved me a lot of money. A few weeks later, I heard a rattling noise underneath, and they discovered the heat shield broke loose and repaired it within minutes! They are very kind and professional, and quick to help get you back on the road fast! I highly recommend Car-X, and will definitely continue to take me vehicles there!
Tim and his team did a great job on my exhaust for my 1966 Bonneville. He previously put flowmaster deltas on it, wife thought too loud, he just put resonators on she love it. It still sounds great, Thanks Tim!!!
Stopped in from out of town with an issue super helpful and great customer services got us back on the road in no time!
I had some work done a couple weeks ago and spoke with Tim before bringing my car there. Tim gave me an estimate on the work I requested and called me the following day to let me know of something else that was needed to repair my car. Now days I don't really expect much when it comes to the service industry. There aren't many people that take pride in the work they put out. I felt like I needed to write a review because of how pleased I was with the work done by Tim and his crew. They communicated with me, the car was ready when they told me it was going to be ready and it was quite a bit less than the estimate. I'll definitely use them again and tell others about my experience. Thanks again Tim and to the rest of your crew.Tom PaolucciVery satisfied customer
Best place to take your classic vehicle for full exhaust. Very fair price and the attention to detail is excellent. I strongly recommend them. I took my 1966 Pontiac Bonneville she now sounds great and the pipes out the back are identical in location and distance. They are passionate about precision.
Great place to go if you need quality work done. Would highly recommend!!! Tim is the man
Tim and his entire team have are SUPER! They are friendly, kind, and understanding. It is rare in todayâs society that an automotive business doesnât try to push services down your throat but Car X in Alexandria has been nothing but fair to me for over 15 years of service. I wouldnât dream of taking my vehicles to anyone else! Thank you Tim and your entire team! I really appreciate all of your hard work and kindness.Tammy Roseberry
