My Volkswagens serpentine belt busted while I was visiting family in Des Moines for the holidays. The car was towed here the day before Christmas Eve and they had us back on the road the day after Christmas. We really appreciate the team taking care of us quickly and Matthew did let us know of other issues we need to assess but also understood we needed to get home and sent us on our way without pressuring us for additional services. If I lived in desmoine I would look to get all my car work done at Car-X because you can't beat a quick and honest mechanic.
The few fellas at Car X are the only ones you need. Stellar service, sound advice and so far the job looks perfect. Iâd pay a little extra for service of this caliber but the glory is, they really are proved to compete. Thank you for the new rubber and sound ride.
They were not able to help me, but their service and desire was as good as you could wish. ( weird old car that needed a nonstandard rim on a holiday
This shop fixed errors that another shop made. They worked with me and the other shop to get the car back on the road. If I ever need work done when I'm in Des Moines, I would go here again. Shop manager, Erin, gets extra stars for this place. She was extremely helpful and made the experience tolerable.
We bring our car here regularly to get the best prices, honest work and good communication. Brought my sisters car in to get work done as a favor, explained that I needed the car to be safe and functional even though there were several small issues at that time. They understood and worked with us to fix what we had to right then and make a plan to deal with the rest.
Chris is so helpful every time I am having issues with my car. From tune ups to random issues he is attentive, understanding and a wealth of knowledge!!! He is always ready to give insight into the vehicle based on his experience with so many different types of cars. Takes the time to dumb down the auto lingo so that I feel comfortable and confident in the work he is doing.
Chris is the best! Heâs always so very help and nice! I appreciate you soooooooo much! You deserve a raise 💪🏽
Had my car serviced about 3 weeks ago. Staff is very friendly and helpful. Willing to answer any questions I had about my car or about the work they were doing on it. Before working on my car, they brought to my attention any concerns they had about the vehicle before servicing it. Definitely recommend if you are willing to pay a little extra for great work
Absolutely wonderful every time! Chris is great! Friendly and efficient service every time! I only go to this location and more than happy with my service every single time.
They guys at this Car X location are the very best. I drive a lot for work and get frequent work done on my car because of it. They have been amazing to work with and highly recommend you take your car here!
Excellent and fast work. Chris the manager, knows his stuff. And very fair pricing. Awesome experience each and every time
We have used this business with both of our vehicles. The staff are professional and skilled, and the service is prompt. I was referred by a friend who had used them, and Iâm so glad I checked them out. I highly recommend them.
My first time coming here and wonât go anywhere else. Prices were fair and Chris and the rest of the team made the whole experience so enjoyable. Highly recommend!
I had exceptional service today with these guys. They were honest, great pricing and they educated me on my vehicleâs maintenance. Grateful for their help and they will now be my go-to for every additional car service I will need!
This Car-X location was fast and convenient. I got a next day appointment for two cars that could be done at the same time. Comfortable waiting area.
Super fast and friendly staff. Clean waiting room. Able to accommodate my 2017 VW Golf for an oil change. It took them about 25 minutes from start to finish. Their price was about 40.00 less than the dealership charges. I'm very happy with the service I received and would recommend this Car-X to anyone looking for a quick oil change without any of the upselling of a dealership.
I got a muffler installed here a month ago. I called before hand to see how booked they were but they weren't busy and I was able to come in right away. The muffler I bought didn't come with a gasket but they called another of their shops and was able to get one brought over quickly. It only took 1.5 hours from calling them to driving away with the muffler installed. The dude working the lobby was awesome.
Best place to go for car service! Always quick and honest! Plus the customer service is great! Chris is the best and part of the reason I always come back!
Iâve seen so many mechanics for my car, and all said they couldnât save it. My last hope was Car X, where my friend trusts every one of her carâs fixes. She recommended I see one last person there. David and his team saved my car and saved me the hassle of trying to get a loan for a brand new one. Then just today I went for my brakes, they took me in fast and got everything done very quickly. My car is now running smooth and better than ever. I couldnât be more happy with the job theyâve done. Thanks David, thanks Car X team! One hell of a job.
Super service! I woke up this morning to a flat tire. Called Car-X and spoke with Amber. She got me in right away and technician discovered it was a simple fix and I was out the door in 20 minutes. Highly recommend. Thank you, Amber and Car-X!
I had leased cars for the last 11 years. I was apprehensive about taking my recently purchased car in for service. I needed an oil change and apparently had a slowly leaking tire. I was greeted very nicely and the gentleman at the desk listened to my concerns and requests. The work was done for the quoted price with a small add on for taking care of the leak issue. I was given positive feedback about my car and everything was explained thoroughly. It is good to know that Car -X values their customers and having to get a car serviced as opposed to lease maintenance work is not as scary as I had feared. Thank you Car-X.
I went there today for an estimate for work on my car and was blown away by how friendly and amazing Jake was. He took the time to not only explain things to me, but also to my 5 year old son who probably now thinks that Jake is the coolest human being on the planet! He answered all his questions kindly and patiently and gave him a tire tread checker card so that he can check my tires to let me know when it is time to replace them! All in all a great experience and I will not hesitate to go back again! Thanks Jake! You have a new buddy now! (We might even have to hunt you down at whatever store you're working at)!
