Came for an oil change on my 2014 Kia. Fast and friendly service with very affordable oil changes in which they also test your battery. I used to change my oil myself but it is cheaper to come here. Thank you!!
On 10/19/23 I had a rear wheel problem. Mike at Carx took care of the issue with excellent service in a very timely and high-quality manner.
My mother heard a noise that was getting worse.another service department had a appointment in 2 weeks.we called Mike and got the car looked at in a few days.we found out her car tire was about to fall off. He was great and so kind.thank you again for saving my 88 year old mother!!
Car-x was amazing! I called in the morning to see if they had time to patch a tire (if it was even salvageable) and he said to come in. I get there and Mike was phenomenal. Another customer came in so he grabbed Wade who was going to fix my tire to go take a look. Showed him the problem and he took it around back to fix it. I had a couple phone calls to make and by the time I was done, so was Wade with my fixed tire! This is by far the best customer experience I have had in a very long time. I didn't enter the store with a smile on my face. But Mike and Wade made sure I left with one!They deserve more than 5 stars!!!ππππππππππ
Great guys always willl take care of you had bad experiences at other shops but all the shop guys nice. Calm and very informative about my car and prices were very good too overall very thankful most shops donΓ’ΒΒt care of you like they took care of me
While driving on the highway, my tire nearly fell off. I called Car X, and Manager Alex was fabulous. He focused on keeping me safe and offered to stay on the phone with me while I drove to their shop. He was waiting when I got there, looked at the tire immediately, and told me what I needed to do to get back on the road. Service was super. I feel fortunate that Car-X was the garage I called.
Appreciating their honesty! Engine light came on. Got some initial repair codes from an auto store. Fixed what I could. Light back on and was referred to Car-X, FDL. Car-X got me in quick, did some diagnostics and testing. Figured a big bill was coming. Best part, they told me nothing was in need of repair beyond what I did! Awesome!
We took our car to get the brakes checked. They found a small leak on one of the brakes. The tech did a great job in fixing it.
Mike is very nice and his team did a great job replacing my flat tire. I would definitely recommend anyone to go here. Customer service is very important to me and we appreciate his kindness and professionalism. Thank youvery much
Great Customer service!! I came in for my appointment and they took my car back right away and the gentlemen up front was very nice and explained everything. I would definitely come back here and will be referring my family and friends to Car-X. They also installed 4 tires and balanced them with no problems. 10/10
They are honest and reasonably priced. In a town with very few small repair shops and full of high priced dealerships you canΓ’ΒΒt even get into for 2 weeks and they charge you just for answering the phone it is refreshing to find a repair shop you can trust. I went in for a minor issue, they diagnosed it and advised me how to resolve it for no cost where a dealership would try to sell you a new transmission. Highly recommended.
Got my Jeep in fast. Friendly and helpful staff. Did a good job on radiator replacement and oil change. Thank you!
On my way to work I realized I had a headlight out. I called Car X to see if they could put a new one in for me without an appointment. They said yes and that I should just come in after work. I picked up a new bulb and headed there and the replacement was done super quik. They always provide excellent service with reasonable prices.
Came I. From AZ for Christmas with family. Needed service. Called , made appointment repairs completed in one day. Wish we had this type of service and quality at home. Highly professional, great customer service, serious about your car. I can only rate 5 stars however I give them 10 stars. Excellent and Reasonably Priced
Good folks to work with. Good prices. Quality worksmanship
Great people, . Very professional, They do the services that needs to be done in a timely matter. Over all services great i would recommend my family and friends. Keep up the awesome job.
Talk about customer service! Caitlin did an amazing job on my car, she actually listened to me and gave me the best advice and a reasonable price! I got an oil change, tires and a broken brake light changed! I have never experienced such professionalism and honesty from anywhere else! Hands down Fondy CarX has the best people working there! 20 out of 10 would definitely recommend!! Ask for Caitlin, she will make any car issues a walk in the park! IΓ’ΒΒm going here from now on instead of the dealership!
I've had several dealings with them now and it's been great Everytime! They're definitely a go to place and reliable.
Very personable. Fit us into a busy schedule last minute and was able to efficiently diagnose the issue within a very reasonable amount of time. We are now able to "safely" drive back through Chicago to Michigan. Really saved the road trip from becoming even more of a nightmare.
Very satisfied with the services provided. Quick and customer service is great!!!Today I took my car in and no A/C and a wierd noise. He got it in and fixed I under 3 hours. Iv never had any issues with there work. And always I repeat always friendly. I will go back anytime I need them . . You rock!!!!!!
Great experience. Was so lucky to be seen the day after Christmas. Due to check engine light, was found to need new spark plugs.Staff was personable, helpful and informative. My car repair was completed in a very timely manor. Was a great experience.
Had to take my Jeep in for a check engine light, within 10 minutes I was done, no issue and no charge! Great Service!
Mike over there on Rolling meadows shop was beyond fantastic, and for the holidays could not believe the speed where a few other shops in town said " we might be able to look at it next week " Mike had my car for two days , inspection , diagnosis, into the repair ( it was corroded internal wiring on the positive terminal leading to battery, and the battery itself among few small things );But he did that and made sure every detail I said was taken into full account. l will be returning here every time for future repairs on my cars.
Customer Service and communication a big plus! I would definitely recommend taking your vehicle there with any issues! Being a female and the feeling of honesty is important me! They took the time to show me the issue to see first hand without a doubt of trust! Again that says a lot!
Highly professional, great customer service, serious about your car. I can only rate 5 stars however I give them 10 stars. Excellent and Reasonably Priced
I went into CarX Fond du Lac to get a flat tire plugged. There was no wait for the car to be taken back. It took 5-10 minutes longer than what I was told, so I wasn't charged! Repair was good. Definitely would recommend!
We came in for an all around inspection of our vehicle. Andrew was at the front desk, he was polite and professional. Told us it would be about an hour. It was done in a hour. Andrew went over everything we needed to know about our vehicle.Again so very polite and professional. We will be returning for future services.
Brought car to Walmart to have tires replaced. Had no brake issues prior. When they were *done* replacing the tires, they came out and said that they couldn't torque them because we had a brake line leak.No signs of a leak before the tires were put on. After the Walmart tech assured us car was driveable and it was a "small leak", went to head home. Pulling out of Walmart the brake went straight to the floor. Immediately pulled across the street to Car X where they were extremely helpful and even allowed us in the back to demonstrate that Walmart had, in their professional opinion, put the lift on the wrong section of the car and damaged the frame, blowing out the brake lines.Manager was incredibly helpful and even offered to do a statement for us. We are currently fighting a claim with Walmart and will see what happens. Wasn't able to get the repair done due to cost, but will go here for all of my needs from now on.Thank you Mike!Photos are where the damage was done by Walmart. You can see the bent frame and crushed line.
I was passing through on my way to a funeral in February of 2019 and my car broke down. The employees went up and beyond for my 6 yo daughter and me to make sure we were taken care of. One of the employees drove us personally to our rental car place and refused to accept any money. The best part...the repairs were done right and at a fair price, according to my local mechanic here in Iowa. The owner must be honest and fair because his employees are stellar and really care about the business. I would recommend them to anyone.
Professional people. Do business with great honesty. Went there for my breaks. They did an inspection for free and told me everything is good. Also kindly adjust my wiper. Would definitely go there again if anything happens to my car in the future
Car-X was wonderful from the time I called to the time I picked up my vehicle. I called at about 5pm after I got done with work and I was able to drop my vehicle off in the morning before they opened to have an alignment done. They called me a little after noon and told me I could come and pick it up. The alignment was great, service was great, and the cost was even better! I will definitely be going back! Thanks Car-X!
I have always taken my vehicle to a Chevy dealer but decided to give this place a try after my warranty expired and I was so impressed with not only the work but the customer service was top notch! My a/c needed repair and I knew it was going to be costly but I was offered two different options which would never have happened at a dealership. I especially like that they actually call you with an estimate before performing ANY work on your vehicle. Did I mention the free inspection to diagnose the problem! I will be a continued customer Γ°ΒΒΒ
This just has to be the best place in Fond Du Lac for car repairs. From the minute that I arrived to the second that I left they couldn't be anymore helpful. They treat their customers like their own. Fantastic all round service. Managers Andrew and Michael were amazing. I went in expecting terrible service but came out amazed. I had my break pads replaced on my 2013 Chrysler 200 & I fully recommend that whoever reads this post go there for repairs. With oil changes at $19.99 this place is beyond fair when it comes to prices. Can't praise this place enough. Well done guys and keep up the good work.
I got this screw lodged in my tire. I called Mike and he asked me to bring the tire over to be looked at. When I got there he said it would take 45-50 minutes to be fixed. When I told him that I will be picking up my son from school, he got Brian to work on it right away. Within 25 minutes Brian got the work done and I was on my way to pick up my son on time.Thank you Mike, Brian, and the other young man. You guys were very courteous and displayed a very high level of professionalism.That was my second time at CarX, and I plan on going there again.
