you guys were honest, did great work and gave me great advice. Iâll definitely be coming back. thank you!!! (:
Great service. They gave us a well detailed explanation regarding the vehicle we brought in.
This place was excellent. Iâve taken my SUV for a oil change and tire rotation in April and they made me feel welcome. 1st place in 15 years that I didnât feel pressured or stupid like some shops do when you are a woman.
I've been taking my cars to the shop for three times and every experience is nothing but positive. Scotty is very personal and the guys only suggested the services that's needed. They get the job done quickly and do not sell unnecessary services. Price is great compared to some other shops in the area. Highly recommend!
These guys were great! They were really busy but squeezed me in. I had a trip to make and needed new brakes and rotors resurfaced and they made sure I got out in time to leave for my trip. Very detailed in the work they do and they are very informative and honest. Definitely would recommend them. Service was great! I'll definitely be back. Thank you!
This is where I will continue to visit, should I need anything done to my car. They were so nice, and knew exactly what they were doing. It took a while to get the service completed but I was 100% satisfied, and my Camry runs like a dream. Being there so long, I spent some time talking with the manager, Scott Smith, and he is an incredibly down-to-earth guy.
I've been using this place exclusively to get my oil changes since I moved here in 2019. They are very kind, friendly, honest, and do a great job of caring for my car. I will continue to be a loyal customer.
Came in needing tires, a upper ball joint, an alignment, and an oil change. The manager Scott Smith was able to fit me in quickly to the schedule, was very clear about the work being done, and went the extra mile to make sure that everything was done quickly, correctly, and for a great price. Scott was great to do business with and I will be back in the future!
I come to carx for my oil changes but was highly impressed with the store manager Scott Smith, and how he handled the customer before me. He was extremely meticulous and patient when explaining himself to the customer regarding services for his vehicle. It's nice in such a fast paced world to witness this. Kudos to Scott! And the hard workers at carx!
I operate a pilot car. I started having problems in Rockford IL. I couldn't find anyone to look at my car as I made my way home to North Carolina. When the service engine light came on, I started looking at every single garage for 100 miles before I found Car X in Lafayette, none would look at it for days. Scott Smith squeezed me in the next day. They identified the problem and hadme up and running within two hours. My car was misfiring and running very sluggish, sometimes stalling. Scott and his crew did an outstanding job getting me up and running and I truly appreciate his efforts. I am home in NC writing this as I made it home problem free. Car X store 1348 Lafayette IN. Noah was the tech. Thanks to both of you.
They were very accommodating for me. I was in a really bad spot and they were very understanding of the situation. I can't thank them enough. I didn't have that uneasy feeling, like they were charging me more than what was absolutely necessary.
I got the oil change and tire rotation. Karlen was very nice, super-friendly and informative. The price was also great. I would be willing to get service from him again in the future.
Very friendly and helpful. Always take good care of our cars.
They were unable to help me due to circumstance but they had a good attitude about it. I will have no issue trying to use them again.
Great service, great price.
William, is very nice and informative.I well be back
Thank you again, had full tune up few months ago, and recently checked everything over, giving me great confidence in my older car 😊
I was driving on 65 north , engine light came on and the car started rocking ! I called in a panic! the staff me to come in for a 2 minute computer diagnosticthank you thank you
Out on vacation hours away from home when my car decided to goof up on me. Called many places and Noone was able to service my car on such short notice. Then William called me back and was able to squeeze me in. Got my car repaired and was good to go. They even gave me a lift to and from the mall across the street so I didn't have to wait hours in their shop. Very happy with my service here. To bad I don't live in this city otherwise I would come here for all my car needs 🤣
Fast friendly people.Fix my minor problem.Didn't charge me a dime. My go to place.
Great service. Went for an oil change everything went good good check engine light came on after I left and was worried I got screwed but an hour later and its off again plus I called them and they where ready to take a look at it that day to make sure me and my family were safe
They're honest and keep the price fair. I showed up at 2:30.. Mind you they close at 3 on Saturdays and they stayed open a whole hour extra just to get me back on the road that day!
My sister needed a little air in her tires so a nice gentlnman took time out to do this for her .thats a great svc.way to go guys
The manager William was patient, knocked the price for my battery down, and added an additional promo. Called to keep me informed. Courtesy transport to work while they worked on my car (thanks Cody). I recommend them.
Very courteous staff and clearly explained all my problems and gave me a free inspection.
I came in without an appointment due to an emergency and they got me in very quickly. William at the front desk was super friendly and helpful! Eddie worked on my car and ensured that it was good to go. They both showed me what was wrong and what they did to fix it which was really helpful to a girl who doesn't know much about cars. I will be going back for sure, very good work and service!
William, at the Sagamore Parkway store, was AWESOME! He made time - on a Saturday no less - to put 4 new tires on and change the oil in my '98 Corolla. Thanks a lot! Erik Knight
Carx had great customer service. I was in a bind as my tire was going flat and they didnât have it in service. They drove me to another local dealer to get one mounted and balanced and brought me back to put it back on. They went above and behind. Thanks guys!
William is the best. He always goes out of his way to find the best deal on parts and never tries to upsell, and he is so friendly and thoroughly explains every charge. He is honest about what repairs are necessary and which ones I can get by without whenever an inspection is done.
They are the best place to go when you need something fixed right away and they always know what it is that needs to be fixed😁
They donât always answer their phones when you call, but theyâre definitely the only place in town that Iâd trust with my car as they are always totally honest and wonât push you to spend more money if itâs not necessary.
I have been looking for an Oil Change that actually cares about their customers and I have finally found it! Car X - they are great! I called in to try and set an appointment. I was easy, an Oil Change and Rotation and I can leave my car for a day and a half. He had no appointments but allowed me to drop my car off to fit in. Beau was my tech, and he got it done! I could tell the minute I drove off that the tires were actually rotated, I did not have to question any service. All around, great place! Highly recommend!!
Professional staff and extremely helpful and honest! Definitely the only mechanics that I will have working on my vehicles! Outstanding job!
Great place. Called around elsewhere only to be forwarded along and left with voicemails, but not here. Great customer service from William who was able to tell me pricings and get me into the shop immediately. Beau was able to make the fix my car timely and properly and even spotted what was causing another issue that I didn't even mention - he really knows his stuff. Awesome team here
They really took the time to help me with my older vehicle and explained everything to me. Up front and very easy to work with. Great manager and service guys with excellent knowledge!
