Iâve been coming to this location in Cottage Grove for routine oil changes and âwear and tearâ repairs as needed for over 5 years. Theyâre very down to earth and honest with you when discussing potential needed repairs as well as telling you the pros and cons of getting things taken care of now or waiting. They donât try to sell you on anything and make it very apparent to you that the ball is in your court. * They also frequently offer discounts online (website and they email you some) and via snailmail on flyers that I highly recommend taking advantage of.
Fantastic overall experience. Brought my car in to get a tire patched. Didn't have an appointment and even though they were busy they were able to squeeze me in and take care of the problem. Tyler was so personable and extra helpful. I would highly recommend coming here for anything. Not my first time here and always leave happy and taken care of. Thanks again!
Tyler and Patrick helped me, I called they got me in right away ended up doing 4 tires and brakes as well with alignment you guys have the best team working at this location! They deserve a raise. Thank you thank you thank you!
Low tire alarm went on and found a nail in my tire. Was on my way out of town. Took care of me right away. I was so appreciative of the friendly quick service. I know they were very busy but Tony still made it work to take care of me. Highly recommend their business.
I have used this location several times now, and I've been very impressed with the service! I just had my spark plugs replaced today, and they asked if I wanted my fuel system flushed, and if so they'd knock off $50 for doing it with the plug change. I agreed, and boy! My car hasn't run this well since I bought it! Highly recommended and I'll continue using their services!
I was doing some body work on my 2002 Chevy Suburban. I wanted to take the side steps off to replace the running boards. I tried all morning together them off . I stopped in to CarX and talked to Tony . They had them off in no time and I couldn't believe it... Thanks Guys for making my life so much easier!
I called Car-X once again to have tires mounted And balanced on 4 custom rims that I would be bringing in. Im certain the white paint was not 100 % cured yet, Not only did they get me in right away, the price blew local competitor's out of the water. I got the phone calls to pick them up only a couple hours after I dropped them off And was pleasantly surprised when I only had 3 very small areas to touch up in the back with white paint, that told me attention to detail was a priority. And In a time where good customer service is mostly long gone at most business's and you simply cannot please everyone, Car-X does customer service the right way. Thank you, they looked sweet when I picked them up and even better when I put them on.
I want to THANK Tony, Lizzy and Kris for troubleshooting ,organizing , informing and preforming and excellent job on my rear brake issue. I will continue to use Car X for all my Jeep and automotive needs. Thanks AGAIN
Amazing service! I called 12 places trying to get my slow leak fixed tonight and finally this shop fit me in and had me on my way in less than an hour. So helpful and kind!
I had four new tires put on my car today. Not only did Tony do a great job but it was also done in a timely manner. I used a $150 mailer coupon and also received a veteran discount. Don't get much better than that. Thanks again Tony.
This was my first time going here for service. Pulled in as my car was literally dying. Had an idea that it was my alternator, and it was confirmed. They were booked for the evening but still replace my alternator for me anyways. Got it done within the same day. They were very nice and even stayed late to work on my car so that I got it back the same day. I truly appreciate the guys here. I will definitely be going back for my mechanic needs in the future. Thank you.
Was only there to pick up my son's car, but the guy behind the counter was friendly and helpful. I've used two other Car_X's in the past and was really pleased with them. Will consider this one as well, for future needs.
Great and quick service. Had a couple tires installed 3/04/22 and had the best service from Tony T. He will treat you right! Honest and gives good advice. Great personality and convo while waiting.Will always bring my cars to the cottage Grove location because of experiences like this.
This team always goes above and beyond. Iâve used them three times in the last 18 months and they are very honest. Iâll drive 20+ miles to use them and guarantee integrity.
Management were very helpful with selecting proper tires for my AWD car, giving multiple choices. It was a same day service with ordering the tires, and after they arrived, weâre installed with the hour. I always use them for oil changes too. Highly recommend using their services.
Manager Tony was Awesome! He found the problem and fixed it while I waited! He was patient and mechanics were super knowledgeable! I drive a Lexus 570 and had second thoughts of not using dealer .. Not anymore! Prices were fair .. I highly recommend this Cottage Grove Car X! THANKS TONY!
Great experience with these guys. They took the time to check any issue and found some that we had no idea about. Very glad they took care of it and helped keep my family safe.
GFs car had a flat. I got air in the tire and rushed it over. Got there just before they closed. Manager (forgot his name) was so understanding and brought the car right in. The tech found a screw, removed tire, patched it and was done in 20-25 min. Thanks again, Mike
They are fast and competent. I have been here on multiple occasions and feel it is one of the places I can trust not to take advantage of you.
Car X is where I go for oil changes. I stopped in on a Thursday afternoon hoping to make an appointment for an oil change, but they were able to get me in immediately. Service was quick and friendly. In the past, they have also rotated and balanced my tires. I like that their oil changes don't cost me very much. Highly recommended.
Tony saved the day! We were in town for a wedding when our check engine light came on. He was able to squeeze us in on a busy Saturday and the mechanics found and fixed the problem right away. Great experience!
They are honest with their work and won't make up miscellaneous problems to price gouge ya.
Side note I'm a mechanic myself. Chris was great to work with. Didn't get pressured into anything, he was very polite and understanding to my situation. Nice local shop. Glad I stopped by.
I brought my car in for an oil change and a couple days later my wife had a rattle while driving down the highway and returned home to switch cars. I contacted Carx to ask if I would be able to bring the car back in a couple days to get looked at since I had to be home for my infant son who was sleeping. Carx offered to have someone drive out to my residence and looked at the car. They were able to determine what it was, was nothing they did wrong, but a piece had rusted and finally snapped. They drove my car into the shop and repaired it at no cost. Wonderful service!
Great fast friendly service, they get you in and out. There prices are in par with other service shops. They are next to McDonald's and Arby's so you can grab a fast bite while you wait. They make sure your car leaves better than when it went in and goes over the repairs they did and what your future needs.
Alone and a bit distraught over a flat tire, trying to figure out my spare. Car-X was across the way, so out of despair I called to see if they could help. They sent someone over right away! He changed my flat to the spare, so I was able to get my car to the shop. They helped troubleshoot the tire and made the best recommendation. They were friendly, professional, efficient, and honest. Chris and his team totally SAVED me and I am so thankful. If you need a honest car place in CG, this is it.
We have lived in the area for over 30 years. years ago I used to take my cars to tires plus to have work done on them. Over a period of years I had bad services and started going elsewhere. Then Car-X became the owner and my son went in to have some work done on his car and was very happy with the work and price, so I tried to use them. Over the last 3 times that Car-X has worked on my cars I have been very happy with the honesty, price, and the work that was completed. Thank you for your service and I am a loyal customer now.
Each time I call, the person answering is very respectful and accommodating to listening to my concerns and helping me scheduling a time with what I need done, not with more than necessary. I find the service very affordable and done right each time.
Chris was very helpful and got me in on a day that seemed to be very busy. It was only a flat repair, but a big deal to me since we had to be on the road. Thank you Chris and Car X.
I have always had good luck with this location. The old manager Jim was good, new manager Chris is good. It seems like they hire good people who care.
We were able to get the front tires balanced on our vehicle at a cost much less than expected. Fantastic service, great value! Will definitely returnMichael
Outstanding service! They were very helpful and really seem to care about making it right.
Great service! Very honest, and free Air preasure checks!!
Came in to get some general work done on my car last week, Jim was very knowledgeable and seemed very genuine. Will definitely be back next time my car has any issues!
Car-X has always been one of my favorite places to go! Friendly staff, that is there to help you get what you need at a very fair price! Will definitely be back!
Doing most of my service here!
