They are understaffed. They had one mechanic (Jake) working when I went in. Cool dude. The assistant manager was helpful. But at times it felt like they just want to sell people things. Weren't able to rotate my tires because the mechanic didn't have the right socket wrench. Friendly service, easy service, although can get a little expensive.
Amazing stuff and outstanding experience with this place today. They were able to help me out within couple minutes. Still looking for reliable local shop to maintain your vehicle? Search is over!!! Go see Car X Tire and Auto.P.S. Thanks for saving my car from overheating following winter! Coolant level is good now!
The Crew was Very Kind and Honest! They really took their time to fix my Work van and I really Appreciate Andrea for helping me to seek justice with my Warranty Insurance! I will come back again for sure! I give this place ⭐️⭐️⭐️⭐️⭐️👍☺️ Thanks and God bless!
Oil change was conducted promptly and I received updates throughout the process. There were maybe a few too many updates, actually, but I am sure there are some people that like more frequent communications.The only complaint I had is as follows: I had a CarX coupon noting a specific price for a synthetic blend oil change, which is why I scheduled an oil change at this location. The manager noted to me that the price on the coupon, though listed as for a synthetic blend, would be only for a conventional oil change and that they could instead honor $15 off a synthetic blend. I noted my scheduling of the oil change at their location was based on the coupon and this seemed like a bit of a bait-and-switch once the customer was actually in the store. They honored the coupon as an exception after I raised my concern.
These guys were able to take care of me last minute and that means the world to me. These guys are awesome and very professional. I recommend this shop to anyone who needs their services.
Came in for an oil change and tire rotation and it was done in about 30 minutes! They inspected my car and my brakes were also long overdue for a replacement. Had my rear brakes changed in an hour! 1 hr and 30 mins total! Great service and knowledgeable management and staff. Pandora, the manager was the best and nicest. My go-to auto shop in Bloomington!
Patrick and the team off Lyndale were really great to work with when I got a nail in my tire. They were clear on when theyâd be able to fix it and got me back on the road quickly.Really appreciated the customer service and quick action.
Good people !! These gentlemen had no obligation to help me, I had no appointment and wasn't scheduled. I just so happened to be having an emergency with my truck and they helped me. Thank you so much!
Wonderful experience here! I brought in our car for Brakepads and an oil change! Our wheels had been squeaking but after they did their check determined it was just dust and build up on the Brakepads and told me we had a while to go before needing new Brakepads! I was so grateful they were honest and forthcoming about the services my car needed - as a woman who doesnât know about cars itâs always bit intimidating bringing the car to the auto shop! The oil change was reasonably priced and quick. The staff was so respectful, kind and nice while I waited! I felt very comfortable here and they didnât try to upcharge or upsell anything I didnât need! This was a great experience and very grateful to the kind and helpful and knowledgeable staff! Will be back for all my car needs! 10/5 stars!! ✨✨✨
Very happy with the service here. Shop manager was very friendly and helpful. Mechanics were efficient with my oil change and super flexible to do a brake change as well. I will be a return customer!
It was great! Was there for a few hours but the guys there were awesome and very friendly. Of course I had to have difficult tires to keep life interesting. I would highly recommend this place. Maggie
Nathan and the crew at this location went above and beyond. I was visiting my daughter from out of town and noticed she needed brakes. We pulled into the shop, Nathan provided a quote, got the parts, and installed new brakes on her car!!! He and his staff stayed past closing time to get the job done! That's AWESOME customer service!!!! Thank you Nathan Trnka!!!
Vera, the office manager and Nathen, my service tech were very knowledgeable and informative in regard to advising me on my car and itâs needs. I am not a âcar personâ so I felt comfortable and well taken care of! Thanks for the great customer service and I will be back for my future car repairs/maintenance.
They were very helpful and gave me a few different options to repair my car. The repair was also pretty fast. Will return for further service work when I need it.
Last minute walk in for brake repairs. Staff were very helpful and professional. Staff informed me on coupons and discounts available for customer . I personally recommend this place.
Honest mechanics. Didn't try to sell me something that I didn't need and told me that I didn't need what I thought I needed. Like these guys.
Good services. Fast and reliable.
They have a good manager used to work and Tire Plus he took care of my van I would recommend to go there
Called last minute for an oil change. They were able to squeeze me in before close, everyone was very nice. Appreciate the service and a job well done!
We brought them the most beat-up, ancient truck in the world - it was an unbelievable pain in the tukus to get all the parts, and everything that could go wrong did. But CarX made it happen, and even gave us a discount because it took longer than expected. Dedicated, reliable team - ask for Lance! ☺️👍
Theyâve got the nicest guys working here who are always eager to help and do a great job. Highly, highly recommend.
Awesome! Always helpful don't rip you off, love that place
These people have been so good to me, I love it. Every time I go in they only do what's necessary, find me discounts if available, and are super kind with no pressure. 10 out of 10 would go again.
I couldn't be happier with the service at Bloomington Car X. I had an online reservation for an estimate and an hour and half later the repairs were done. The price was fair and no unnecessary repairs were suggested. I have found the only place my family will be taking their vehicles for maintenance!
The Office Manager, Jacob and staff here are a knowledgeable group of people. I was having issues with my Jeep Wrangler and they were honest and timely with the repairs that needed to be done. I was originally having buyer's remorse with my vehicle and this team was able to fix up my jeep and get me on my way to enjoying my vehicle the way it should have been when I got it off the lot! I appreciate the work they do and would recommend this location in particular due to the high quality staff. I have been to a few other locations and this is the only one I will return to again and again. Thank you!
I had a good experience getting my tire repaired here. They were able to fit me in first thing in the morning on a Tuesday. They were also able to help me with a relatively straight forward exhaust hanger issue, requiring welding or a clamp, after the dealership told me they were only willing to fix it by replacing half the exhaust system for hundreds of dollars.
Top class auto garage ! The tech is extremely knowledgeable, helpful and very friendly! He's always done a good work. Would highly recommend!
I walked into this location expecting to spend tons of money on tires, brakes and a oil change. To my surprise this was not my case. The two guys here weâre not only my saving grace but were honest and didnât sell me what I didnât need. Turns out my tires were in great condition and as a bonus the inspection was free! I know business have to make money, but this location puts moral, values, and a great customer experience before $$ and truly wants customers to come back.
I'd run over a nail in a construction zone and took it as a sign from the universe to get some other work done on my car. My front brakes were completely in need of replacement and it was time for an oil change. The team here got me in within half an hour of calling, did a full inspection, and gave me a ridiculously reasonable quote. Had all the work done well within the time estimation and had me home before lunch. Great shop. I will be coming back.
Great customer service! The manager, Chris has been doing this for many years. He knows his stuff. He and his team has always taken such great care of my cars. Never upsell, just do what is needed. Thank you!
